Privacy

"1. Commitment to Data Protection

Daylite Engineering Limited is committed to protecting the privacy and confidentiality of the personal and technical information entrusted to us by our clients, partners, and website visitors. We recognize that responsible data management is essential to maintaining trust and ensuring compliance with applicable data protection regulations.

This Privacy Policy explains how we collect, store, use, and safeguard information obtained through our website, communications, and engineering service engagements. By interacting with our website, requesting our services, or providing information to the Company, you agree to the practices described in this policy.

Our objective is to ensure that all personal and project-related information is handled responsibly, transparently, and in accordance with professional engineering standards and legal requirements.

2. Scope of This Policy

This Privacy Policy applies to:

• Visitors to the Company’s website

• Clients requesting engineering services

• Business partners and suppliers

• Individuals communicating with us via email, phone, or online forms

• Parties involved in engineering or hydrogeological projects managed by the Company

The policy governs how we collect, process, store, and protect personal data as well as technical project data related to engineering assessments, drilling operations, solar installations, and surveys.

3. Information We Collect

We collect information only when it is voluntarily provided by individuals or organizations interacting with the Company.

3.1 Personal Information

Personal information may include:

• Full name

• Email address

• Telephone number

• Company or organization name

• Physical address or project site location

• Any other details provided during inquiries or consultations

This information is typically provided when you:

• Request a quotation for services

• Contact us through our website or email

• Schedule consultations or site visits

• Engage our services for engineering projects

3.2 Technical and Project Information

For the purpose of delivering professional engineering services, we may collect technical data such as:

• Geological data

• Hydrogeological survey results

• Borehole location coordinates

• Water table measurements

• Soil and terrain analysis

• Solar installation site specifications

• Project maps and survey diagrams

This information is necessary to perform accurate engineering assessments and deliver reliable project recommendations.

3.3 Website Usage Data

When you visit our website, limited non-personal information may be collected automatically, including:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on the website

This information helps us understand how visitors use our website and allows us to improve user experience and website functionality.

4. How We Use Your Information

The information collected by Daylite Engineering Limited is used strictly for legitimate technical, administrative, and operational purposes.

4.1 Service Delivery

Your information may be used to:

• Provide accurate engineering quotations and cost estimates

• Develop project plans and technical proposals

• Conduct hydrogeological surveys and environmental assessments

• Coordinate borehole drilling or solar installation operations

• Schedule and conduct site visits

4.2 Communication

We use contact information to:

• Respond to inquiries and consultation requests

• Provide project updates

• Share service schedules

• Communicate maintenance or system service requirements

• Send relevant documentation or reports

4.3 Regulatory Compliance

Engineering and water resource projects often require regulatory oversight. Data may be used to:

• Apply for drilling permits

• Submit hydrogeological reports

• Comply with water resource management regulations

• Meet environmental and engineering compliance standards

4.4 Operational Improvements

Non-personal website data may be analyzed to:

• Improve website performance

• Enhance user navigation

• Understand visitor behavior

• Optimize digital services

5. Data Sharing and Disclosure

Daylite Engineering Limited maintains strict control over client information and does not sell, rent, or trade personal data to third parties for marketing purposes.

However, certain information may be shared under limited and necessary circumstances.

5.1 Government and Regulatory Authorities

Information may be shared with authorized government bodies when required for regulatory compliance. Examples include:

• Water Resources Authority (WRA)

• Environmental regulatory bodies

• Local government offices responsible for permits

Such disclosures are made only when legally required for project approval, licensing, or regulatory documentation.

5.2 Project Contractors and Technical Partners

For certain engineering projects, the Company may work with trusted subcontractors or technical specialists. Relevant information may be shared with these parties only when necessary to complete project work such as:

• Borehole drilling operations

• Solar installation implementation

• Surveying or geotechnical testing

All subcontractors are expected to maintain confidentiality and handle project information responsibly.

5.3 Legal Obligations

We may disclose information if required by law or when necessary to:

• Comply with legal processes

• Protect the rights or safety of the Company

• Prevent fraud or security threats

6. Data Security

Protecting client data is a priority for Daylite Engineering Limited. We implement appropriate security measures to safeguard both personal and technical project information.

Security measures may include:

• Controlled access to internal data systems

• Secure storage of digital project files

• Password-protected communication channels

• Restricted access to sensitive geological or survey data

• Secure backup systems for project records

These safeguards help prevent unauthorized access, data loss, misuse, or disclosure of sensitive information.

Despite these measures, no data transmission system can be guaranteed to be completely secure. However, the Company continuously reviews and improves its security practices to reduce risks.

7. Data Retention

Daylite Engineering Limited retains information only for as long as necessary to fulfill the purposes outlined in this policy.

Data may be retained for:

• Completion of engineering services

• Project documentation and record keeping

• Regulatory compliance requirements

• Future maintenance or system servicing

Once data is no longer required, reasonable steps are taken to securely archive or delete the information.

8. Your Rights

Individuals whose personal data is collected by the Company have certain rights regarding their information.

You may request to:

• Access the personal information we hold about you

• Correct inaccurate or incomplete information

• Request deletion of personal data where legally permissible

• Inquire about how your data is being used

Requests regarding personal data should be submitted to the Company using the contact details provided on our official website.

9. Third-Party Links

Our website may occasionally contain links to external websites or third-party resources. These websites operate independently and have their own privacy policies.

Daylite Engineering Limited is not responsible for the privacy practices, content, or security policies of third-party websites. Users are encouraged to review the privacy policies of any external websites they visit.

10. Updates to This Policy

Daylite Engineering Limited may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or business operations.

Any updates will be posted on the Company’s website, and the revised policy will become effective upon publication.

Users are encouraged to periodically review this policy to stay informed about how their information is protected.

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your data, please contact:

Daylite Engineering Limited

Customer Support / Data Protection Office

Email: dayliteengineering@gmail.com"